Sharon McNeeley
16:14 11 Feb 20
Davy was here promptly at 8:00. He checked my furnace thoroughly and explained clearly the maintenance that it needed. He also called my home warranty company to find if they would cover any of the needed maintenance. This was obviously a call that he wasn't obligated to make. He spent two hours explaining my options to me, taking pictures of my issues and making sure I understood the importance of correcting these issues. I so appreciate his expertise, his patience and his kindness in going beyond expectations. He was professional in every way and I would highly recommend him and his work.
C J
14:19 03 Jan 20
Tom and his crew did a fantastic job on my furnace. They came out on time, provided multiple repair options, and didn’t apply any sales pressure. When I opted to replace the furnace, they did so quickly and neatly; they were as concerned with aesthetics as they were with ensuring that all the equipment was installed and working correctly. The town inspector who reviewed the work was equally impressed with quality of the work and complimented the crew on their professionalism - “you went above and beyond.” Overall a very positive experience.
Betty Leyshion
16:05 24 Jan 20
Davey and James came by to do my inspection. They did a great job. They were timely, efficient and explained all services performed. Davey also went over throughly all recommendations for a better cleaning system due to the build up of dirt in the duck work. I so appreciated them taking the time to explain the whole process In a way that I could understand. That’s why I’m giving them an excellent 5 * review.
Jennifer Mercer
17:45 19 Dec 19
Tom and his team were incredible! We called Tom in a panic and he responded immediately. He came out personally to inspect our hybrid heat system and gave us a diagnosis right away. He had his team out the very next day to repair it. They were nice, clean and very pleasant to work with! It is now working like a charm. He was reasonably priced, guaranteed his work and has already called and been back out just to check to make sure we were pleased with the quality. I highly recommend premium home services, Tom and his team!
Michelle Arnold
15:35 29 Jan 20
Davey and James came to perform the inspection on my two HVAC units today. They were fantastic. They provided an overview of what they would be doing and how long it would take as they arrived. They were efficient and thoroughly explained all services performed. Davey walked through and showed me the concerns with the unit and possible solutions. I appreciated the time they took to explain and visual show me where the issues were in the one unit. Thanks!
Constance Ellis
00:33 16 Mar 20
Great service. Thomas, as usual, responded promptly to my request. Rodney, his employee, was extremely pleasant, knowledgeable and determined the problem within a matter of minutes. He also took the time to service my furnace which Thomas installed nearly 2 years ago. The company also installed a Whole House Generator for me last fall which I am extremely happy with. I am very satisfied with Premium Home Services and will call on them for all plumbing, heating, electrical work or consultations. Highly recommended.
jcva1899 .
00:12 28 Feb 20
Davey and Seth were both extremely knowledgeable, thorough and professional. They worked a diagnostic job with my dual oil/heat pump system, and it’s thermostat/module setup, and were able to get the systems reconnected and back to normal. They also explained everything going on, and what steps I should take to make sure the system runs as efficiently as possible. They spent way more time than I expected going over the causes and resolutions for my issue. And they provided extremely fair estimates for any future system cleanings, thermostat upgrades, and maintenance. And best of all, they didn’t charge me for getting my thermostat and sensors reconnected and working. Would recommended them highly!
Constance Ellis
00:33 16 Mar 20
Great service. Thomas, as usual, responded promptly to my request. Rodney, his employee, was extremely pleasant, knowledgeable and determined the problem within a matter of minutes. He also took the time to service my furnace which Thomas installed nearly 2 years ago. The company also installed a Whole House Generator for me last fall which I am extremely happy with. I am very satisfied with Premium Home Services and will call on them for all plumbing, heating, electrical work or consultations. Highly recommended.
jcva1899 .
00:12 28 Feb 20
Davey and Seth were both extremely knowledgeable, thorough and professional. They worked a diagnostic job with my dual oil/heat pump system, and it’s thermostat/module setup, and were able to get the systems reconnected and back to normal. They also explained everything going on, and what steps I should take to make sure the system runs as efficiently as possible. They spent way more time than I expected going over the causes and resolutions for my issue. And they provided extremely fair estimates for any future system cleanings, thermostat upgrades, and maintenance. And best of all, they didn’t charge me for getting my thermostat and sensors reconnected and working. Would recommended them highly!
